Frequently Asked Questions
Everything you need to know about our sustainable footwear and services.
What materials are used in Earth Runners sandals?
We prioritize sustainability by using vegan-friendly materials, including high-quality nylon webbing and specialized Vibram soles designed for durability and ground feel.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. International shipping varies by location but generally takes 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that return shipping costs are the responsibility of the customer.
How do I find my correct size?
We provide a downloadable size chart on each product page. We recommend printing the template at 100% scale and placing your foot on it to ensure a perfect fit before ordering.
Are Earth Runners sandals waterproof?
Yes, our sandals are designed for adventure. They are water-resistant and perform well in both wet and dry conditions, making them ideal for hiking and water sports.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.